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Every day’s a school day – over half of Glaswegians have used the internet to learn new skills

Press release   •   May 19, 2016 10:59 BST

TV personality Kimberly Wyatt champions online learning

The University of Life has never been more prevalent as more than half of Glaswegians (55 per cent) have used the internet to learn on average three new skills. YouTube is the most favoured source with a whopping 73 per cent claiming the online video channel is the biggest teacher.

The research, conducted by BT, has uncovered that self-starting Glaswegians are more likely to use the internet to seek out new skills rather than asking their parents (92 per cent), reading a manual (88 per cent) or even enrolling on an evening or weekend course (87 per cent).

Of the skills learnt via YouTube, 72 per cent of respondents said that they had reached an adequate level. While 60 per cent said that they wouldn’t have learnt these skills had it have not been for the internet, a vast proportion (93 per cent) have gone on to use their new skill – 100 per cent of those successfully.

Over three-quarters (76 per cent) of these that have successfully up-skilled would, or have already, recommended others to use the internet as a place to learn a new skill.

Top 10 most popular skills to learn online:

1. Cooking – 49 per cent

2. DIY – 42 per cent

3. Exercise – 33 per cent

4. Gardening – 27 per cent

5. A new language – 20 per cent

6. How to apply make-up – 20 per cent

7. A musical instrument – 18 per cent

8. Car maintenance – 13 per cent

9. Knitting – 13 per cent

10. Photography – 9 per cent

Other skills learnt include: styling hair (18 per cent), slow cooking meat (18 per cent), decorating a cake (10 per cent), how to boil an egg (10 per cent), how to do up a tie (8 per cent) and how to carve a pumpkin (9 per cent).

Kimberly Wyatt, dancer, TV personality and campaign spokesperson, says: “I regularly use the internet as a source of knowledge and have learnt how to do various things such as perfecting the great British roast and checking out new yoga moves - which I can practise at home.

"It’s really refreshing to know that so many people have been teaching themselves new skills via the internet. From really practical things like cooking, DIY and learning a language to keep fit and dance, the internet is an invaluable source of information that 20 years ago we didn’t have.

"Everyone has the ability and opportunity to learn a new skill and I would like to encourage everyone to search and learn today. Don’t put it off - it’s amazing what you can achieve when you put your mind to it.”

Brendan Dick, BT Scotland director, says: “The internet plays such a big part in everyday lives and this research really celebrates the positive effect that it has. With instant access at our fingertips at home or on the go, we can literally learn any skill, anytime, anywhere.”

Notes to editors

Survey of 2,000 adults by Onepoll on behalf of BT in April 2016.

About BT

BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services. With effect from 1 April 2016, the group has been reorganised and the customer-facing lines of business are now: Global Services, Business and Public Sector, Consumer, EE, Wholesale and Ventures, and Openreach.

For the year ended 31 March 2016, BT Group’s reported revenue was £19,042m with reported profit before taxation of £3,029m.

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