Liverpool and Sefton Chambers of Commerce has signed a five year agreement with BT to bring its fixed and flexible communications together to create an agile working solution for its employees.
The agreement means that the chambers of commerce has reduced its costs by more than £1500 a month, giving it an annual saving of more than £18,000.
The new arrangement will mean that employees can take calls wherever they’re working by using the BT Cloud Voice app on their mobile phones. The app brings many calling features within easy reach of the user, such as call forwarding, routing, transfer and recording as well as a PC application that enables a receptionist to manage incoming calls without a traditional switchboard.
Richard Daly, Liverpool and Sefton Chambers of Commerce director of business development, said: “This agreement with BT Local Business will make a world of difference to how our employees work.
“BT Local Business has given us a solution that combines our fixed and mobile voice needs. Now, rather than missing calls when they are out and about, our employees will be able to answer them on their mobiles and work in a much more agile manner, saving them time and saving us money.”
Kieran Charleson, BT’s North West regional director, said: “We have a long standing relationship with the Liverpool and Sefton Chambers of Commerce and it’s great that we have been able to provide a solution that meets its employees’ needs to be able to take calls on the go.
“We are also supporting the chamber with sponsorship of a members’ hotdesk area and agile business centre in its offices in Old Hall Street, Liverpool.”
The BT Local Business which agreed the deal, Branded Telecoms Ltd, is part of a national network of independent businesses backed by BT and mobile operator EE, which brings technology products, services, expertise and local understanding to the doorstep of the region’s small and medium sized businesses.
Notes to editors
BT Local Business is a network of independent businesses backed by BT and EE, bringing technology products, services, expertise and local understanding to the doorstep of our SME customers.
For further information visit https://business.bt.com/bt-local-business/
About Liverpool and Sefton Chambers of Commerce
Liverpool and Sefton Chambers of Commerce are the largest business organisation in the City representing over 1400 businesses. The Chamber supports businesses via International Trade, Policy, Business Support and Networking. Based in the heart of the business district the Chamber offers hot desk and meeting room facilities for businesses who are looking for a central location.
BT’s purpose is to use the power of communications to make a better world. It is one of the world’s leading providers of communications services and solutions, serving customers in 180 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and internet products and services; and converged fixed-mobile products and services.BT consists of six customer-facing lines of business: Consumer, EE, Business and Public Sector, Global Services, Wholesale and Ventures, and Openreach.
For the year ended 31 March 2017, BT Group’s reported revenue was £24,062m with reported profit before taxation of £2,354m.
British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.
For more information, visit www.btplc.com